Our livelihood depends on your satisfaction. A huge amount of our work comes from customer recommendations, so your guarantee of excellent service and workmanship comes from our determination to protect our hard earned reputation.
All buildings works are guaranteed for 10 years. All our terms and conditions, including our full written guarantee, are printed on the back of our invoices.
All materials and products are covered by full manufacturers’ warrantees and our labour is backed by our own guarantee of workmanship that is second to none. We also undertake to take up customer complaints or queries with manufacturers whenever possible.
Any defects arising from faulty installation or repair work, that may require rectification, and that occur within the guarantee period, are treated as a priority and will be dealt with at the customer’s earliest possible convenience.
Problems which arise outside the company’s standard guarantee period may also be rectified free of charge, or at a partial charge, at the company’s discretion.